Contributing knowledge to electronic knowledge repositories an empirical investigation pdf

Organizational and knowledge management related antecedents of knowledge use: the moderating effect of ambiguity tolerance. Business, Computer Science. Highly Influenced. View 4 excerpts, cites background. Electronic knowledge repositories represent one of the fundamental tools for knowledge management KM initiatives. Existing research, however, has largely focused on supply-side driven research … Expand. View 19 excerpts, cites background and methods.

Psychology, Computer Science. Organizations invest in the development of knowledge repositories KR to foster knowledge reuse and integration. Yet many KR initiatives fail to meet expectations, in part because knowledge workers … Expand. View 1 excerpt. Exploration of factors that impact voluntary contribution to electronic knowledge repositories in organizational settings. The ascendance of knowledge to the rank of a key competitive resource has changed the way in which organizations attempt to manage what they know.

To maintain their knowledge, organizations have … Expand. View 14 excerpts, cites background and methods. View 20 excerpts, cites results and background. View 1 excerpt, references background. Why Should I Share? Sociology, Computer Science. MIS Q. Tan Kwok-Kee Wei. Abstract Organizations are attempting to leverage their knowledge resources by employing knowledge management KM systems, a key form of which are electronic knowledge repositories EKRs.

A large number of KM initiatives fail due to the reluctance of employees to share knowledge through these systems. Motivated by such concerns, this study formulates and tests a theoretical model to explain EKR usage by knowledge contributors.

The model employs social exchange theory to identify cost and benefit factors affecting EKR usage, and social capital theory to account for the moderating influence of contextual factors. The model is validated through a large-scale survey of public sector organizations. The results reveal that knowledge self-efficacy and enjoyment in helping others significantly impact EKR usage by knowledge contributors. Contextual factors generalized trust, pro-sharing norms, and identification moderate the impact of codification effort, reciprocity, and organizational reward on EKR usage, respectively.

The model is validated through a large-scale survey of public sector organizations. The results reveal that knowledge self-efficacy and enjoyment in helping others significantly impact EKR usage by knowledge contributors. Contextual factors generalized trust, pro-sharing norms, and identification moderate the impact of codification effort, reciprocity, and organizational reward on EKR usage, respectively.

It can be seen that extrinsic benefits reciprocity and organizational reward impact EKR usage contingent on particular contextual factors whereas the effects of intrinsic benefits knowledge self-efficacy and enjoyment in helping others on EKR usage are not moderated by contextual factors. The loss of knowledge power and image do not appear to impact EKR usage by knowledge contributors. Besides contributing to theory building in KM, the results of this study inform KM practice.