Web browser hangs windows 7

My apologies if this issue has been addressed elsewhere, however I have been unable to find any other users reporting this problem.

I am running 64 bit Windows 7 Home Premium. The problem I am having seems to begin with my browsers it is occurring with Firefox and Chrome which sort of freeze at regular intervals. The reason I qualify that with sort of is that rather than the usual sort of Windows 7 browser freexing White glaze over the window the browsers still appear to function with tabs perpetually showing the loading animation while never actually loading the pages.

I'm sure at this point it sounds like a connection issue but when this occurs I am unable to close the browsers and ultimately my request to end the relevant processes are denied I have administrator access.

Trying to load up windows live messenger also results in freezing. When this happens I attempt to log off and the programs preventing windows from logging off screen appears, however where these programs should be listed there is nothing. After selecting force log off and finally logging off something flahses up on the screen for a split second not long enough for me to make out what it is the laptop suddenly goes off and restarts.

Regularly when this happens windows then gets stuck on the welcome screen. I am currently unable to use sytem restore as all of my restore points seem to have been erased. I have pasted below a limited list of my specs. I'm not really sure what details would be helpful for this situation. Anyway, any help would really be appreciated.

Hi, Many antivirus programs cause strange issues on their own, and especially true if you have more than one on the system at the same time. Added that many of the antispyware programs don't play nice with each other, the antivirus, and some system functions.

Edit: Oops, spoke too soon IE with no add-ons just crashed. TerryNet Terry. Joined Mar 23, Messages 81, See if these repairs help Hey TerryNet, I just tried it and it seems to have worked Thank you very much! You're welcome. If it stays fixed You can mark this solved using the. Joined Dec 26, Messages 2. Can you provide insight into what this fix is about? What would cause the stack problem? I have a brand new install of windows on a brand new machine.

What would cause these settings to NOT be defaults? I am running Home edition but will be upgrading to pro because that is what I have always used. Does pro have different controls over these settings? I guess what I am asking is if this is a factory setting problem that just needs one fix to default or is there something that will keep knocking it out.

As Seen On. Welcome to Tech Support Guy! Latest posts. Administrator account 4 Viewers Latest: lunarlander A moment ago. Windows Windows 7. Apps and desktop changed to black with white letters 3 Viewers Latest: lunarlander 5 minutes ago.

Excel won't connect to printer 2 Viewers Latest: PeterOz 12 minutes ago. I installed Windows 7 recently so a clean install is not a problem, but I'm worried the problem may come back. Below I've included everything I've tried in case it might help someone else it might read like a story because I was making notes as I was trying things.

I installed Windows 7 and after some issues had it up and running in a stable condition. After 4 days, it started freezing after running for a few minutes. Right now I'm running in safe mode with networking.

I pinpointed that is freezes when it tries to access the internet. To describe the problem: In regular mode after getting into windows and running for a few mins everything freezes. All animations stop the screen doesn't change at all and the keyboard and touchpad become useless. Also if I have a mouse plugged in, it will stay lit but if i unplug and replug it, the light doesn't come back on.

The things that I installed the day that the problem started were the Combined Community Codec Pack and the K-lite Codec pack, so they may be possible sources of the problem. I tried a couple system restores to uninstall them, but the problem continued. Here's a rundown of what I've done so far. While in safe mode, I went into msconfig and selected diagnostic startup and booted into windows normally.

Normally my computer would freeze within a minute or two of loading the desktop, but it ran for about 8 minutes until I restarted it after re-enabled some of the windows services. I enabled groups of services to see if any of them were causing the problem I only have one startup item "ZoneAlarm Client". After thinking that the services weren't the cause of the problem, I enabled most of them and went into normal windows fine for about 7 minutes until I opened the reliability monitor and the computer froze.

I reasoned I must've triggered something and restarted the computer. I went into normal windows again, was running fine for a few minutes, but as soon as I clicked check for updates in the Action Center, the computer froze. Additionally, when I open the reliability monitor in safe mode, it does not freeze but there is no data where the chart should be. I booted into normal windows again, still with most services enabled, and left my computer alone for 25 minutes and it was running fine.

Then I opened Firefox and the computer froze. I compared the processes and services running in safe mode with networking against a normal mode in which I only allowed the services and processes running in the safe mode to be enabled through msconfig.

First time around, I had to attempt to stop some services and processes that had opened themselves to attempt to be identical to those running in safe mode. I could open task manager, the services info, resource monitor, and msconfig. I could take actions in those, such as look at process properties. When I opened Firefox, it froze again.

Second time around, I ran internet explorer as soon as windows loaded and I got it open but the wifi wasn't connected yet so I got a work offline page.

As soon as the wifi connected, I pressed f5 and as the page started the attempt to load, the computer froze. The problem may be related to internet access, or specifically wifi, though I'm using it fine in safe mode.

Third time, I opened paint as soon as windows started and it opened fine. I opened the control panel and poked around in there. I opened another program and things were working. This makes it seem like using the internet is the cause of the problem. I enabled the 3 services necessary to play audio in msconfig, restarted the computer, and upon loading windows got task manager open but then the computer froze.

Now I'm in safe mode again. I've been looking through the event log looking for possible causes of the problem but haven't seen anything. I attempted to disable all fire walls, and I booted into normal windows mode, let it run for a few minutes and then opened up an mp3 so audio was working. I disabled the wifi and opened firefox successfully. Then I plugged in ethernet, and it was still ok. As soon as I entered google. It seems the problem has to do with networking. I restarted into normal windows again, as quickly as I could I opened task manger and winamp and when winamp loaded the computer froze.

I'm thinking it might've tried to access the internet. I'm going to put an internet lock on using ZoneAlarm firewall so nothing can access the internet and see if that corroborates that it's some kind of internet problem.

I booted into normal mode and blocked all internet access using ZoneAlarm. I used the computer for a few hours without problem. I think this proves it's an internet access issue. The weird thing is that I can access the internet in safe mode so a driver may be the problem, but I was using the internet fine in normal a few days ago and didn't change any drivers when the problem started.

To be safe, I reinstalled some drivers and will test to see if that works. Reinstalling the drivers didn't work. I can do whatever I want on my laptop when the internet lock is engaged, but as soon as I take it off and something tries to access the internet it freezes.

Sorry for the extremely long post. It might help MSFT diagnose the problem or give people an idea for a solution. Monday, January 4, AM. This may not apply to everyone here, but there are multiple folks reporting similar problems. If you haven't already, try this: 1. Click the Start orb and type the word Add into the search box.

Internet Explorer No Add-ons should be displayed after a few seconds. Click it. Note whether the system freezes. SteveW11, Did the freezing problem occur if you were surfing the net in safe mode with networking enabled? Update: I have fixed the freezing problem! Hopefully it will work for you too. I, in safe mode, chose normal start up in msconfig and booted into normal windows. I engaged the internet lock to make sure I could do some work, and then I opened the reliability monitor and it didn't freeze and generated a report.

Looking over the info therein, I noticed that a driver for shadow copy kept installing itself. I turned off the internet lock and tried the internet, and it worked! Let me know if this works for you.

Edit: Figured out touchpad problem made a stupid mistake, easily fixed. PS: I didn't uninstall flash and Idk what would happen if I turned protection back on. I see the following three entries Flash is not working in any of the browsers. It starts to load and then freezes.